The Moto X By the year 2020, you'll interact with your phone, tablet, PC and TV by talking, mostly.
Voice interaction and artificial intelligence won't be an "app" that you "launch," then "use."
Your human-sounding virtual assistant will be "ambient" -- whether you're in the office, home, car or walking around town. You'll just talk and your virtual assistant will hear you because it will always be listening. It will have conversations with you and go off and do things for you.
Your virtual assistant will know all about you -- your preferences, history and current situation -- and use that information to interrupt you with highly relevant information and suggestions that will constantly help you. (Yes, there are privacy challenges. But solving those is a separate issue from the inevitability and desirability of voice-interaction virtual assistant interfaces.)
Today, such technology exists in rudimentary form. But it doesn't matter because people don't use it.
Today, the most popular voice-interaction virtual assistants, which are Apple's Siri and Google Now, are amazing resources that hardly anyone really uses. Even occasional users don't understand all they can do -- especially Google Now.
And Google Now is getting more capable all the time. Google is reportedly testing "hyper-local" news -- information about your neighborhood and even street. Other reports suggest Google Now will be involved in home automation applications.
But no matter how good Google Now gets, it doesn't matter if people don't use it.
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