Windows Phone isn't as fragmented as Android, but there are still a subset of users who don't have the latest operating system updates for their devices. That's not due to an issue on Microsoft's part about wanting to keep smartphones updated. It's quite the opposite: Microsoft is keen to get the latest updates to as many devices as it can. Often times, it's the carriers themselves that are log-jamming the update process. Or, in some cases, preventing them entirely.
Just take AT&T's treatment of the Denim update to Windows Phone, which still isn't available on a handful of AT&T smartphones even though Microsoft announced the update late last year. Or consider Verizon's treatment of the previous OS update, Cyan whitch it continuously rejected up untilthe carrier jumped straight to Microsoft's Denim update. That's quite a wait for users who were stuck dealing with an older operating system while Verizon allegedly pressured Microsoft to fix compatibility issues between the operating system and Verizon's own apps.
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